Reveon Health — Terms of Service
Effective Date: September 4, 2026
Legal Entity: Reveon Edge, LLC
Email: support@reveonhealth.com
1. Who We Are and What We Do
Reveon Edge, LLC ("Reveon Health," "Reveon," "we," "us," or "our") provides reimbursement data analytics, done-for-you reports, and optional software access using publicly available information, including machine-readable files published by health plans and insurers under U.S. price-transparency requirements.
These Terms of Service ("Terms") apply to our public website at https://reveonhealth.com (the "Site"), report-order and request forms, reports and related deliverables, and any login-based software, analytics, or data offering (the "Portal"). Collectively, these are the "Services." Reports, spreadsheets, charts, analyses, and similar materials created by or obtained through the Services are "Outputs." A product page, request form, quote, statement of work, invoice, checkout page, or other written order confirmation is an "Order."
The Services are designed to supplement business, reimbursement, contracting, and market decisions. We do not provide legal, medical, accounting, actuarial, coding, billing, or other professional advice.
2. Acceptance of These Terms; Order Terms; Arbitration Notice
By accessing the Site, submitting an Order, purchasing or using a report, creating a Portal account, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you use the Services on behalf of an entity or client, you represent that you have authority to bind that entity or act for that client, and "you" includes that entity.
Product-specific scope, price, timing, and deliverables stated in an accepted Order supplement these Terms. If an accepted Order expressly conflicts with these Terms, the Order controls only for that specific conflict. Additional or different terms in a purchase order or other customer document do not apply unless Reveon expressly accepts them in writing.
ARBITRATION NOTICE: EXCEPT IF YOU TIMELY OPT OUT AND EXCEPT FOR DISPUTES EXPRESSLY EXCLUDED IN SECTION 16, DISPUTES BETWEEN YOU AND REVEON WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION. YOU WAIVE THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU MAY OPT OUT BY EMAILING support@reveonhealth.com WITHIN 30 DAYS AFTER FIRST ACCEPTING THESE TERMS.
3. Eligibility; Accounts; Order Information
You must be legally capable of entering into contracts. An entity customer must be duly organized and in good standing. A report purchase may not require a Portal account. If an account is provided, you must keep credentials confidential, may not share or transfer them, and are responsible for activity under the account until you notify us of suspected compromise and we confirm closure or reset.
You must provide accurate, complete, and current contact, organization, practice, payer, plan, geography, competitor, code, and other Order information. You must promptly respond to reasonable clarification requests. Delivery estimates do not begin until we have the information and payment required to perform the Order.
4. License and Permitted Use
4.1 License.
Subject to these Terms and timely payment, Reveon grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access the Services and use Outputs for your internal business purposes and the permitted external uses below. No ownership interest is transferred.
4.2 Permitted External Sharing.
You may share an Output outside your organization only as follows:
- Counterparties. You may share an Output with current or prospective payers, provider groups, clinically integrated networks, and their professional advisers solely to evaluate, discuss, or negotiate contract rates or terms.
- Authorized professional partners. An RCM, consulting, or contracting firm that obtained an Output for a named client may share it with that client and the client's Counterparties solely for the engagement identified in the Order.
- Attribution and notices. You must retain all Reveon notices, watermarks, source statements, limitations, and disclaimers and include the Negotiation Use Legend in Section 4.4, or substantially similar language.
- No public posting. You may not post Outputs on public websites, social media, marketing materials, press releases, or public data repositories.
- No productization. Recipients may not copy, resell, sublicense, white-label, incorporate Outputs into another product or dataset, or use them to create or train a competing dataset, model, or tool.
- Your responsibility. You are responsible for ensuring that each recipient understands and follows these limits.
Requests for sharing beyond these permissions must be submitted to support@reveonhealth.com and require our written approval.
4.3 No Other Rights.
Except for the limited rights expressly granted in Sections 4.1 and 4.2, no rights are granted. Reveon and its licensors retain all intellectual-property rights in the Services, methodologies, templates, analyses, and Outputs.
4.4 Required Negotiation Use Legend.
You must include the following, or substantially similar, legend whenever an Output is shared externally:
Negotiation Use Only. © 2026 Reveon Health. Source data includes insurer-published price-transparency files and other public information. Source data may be incomplete, inaccurate, duplicative, stale, or unavailable. Published negotiated rates are benchmarking inputs, not guarantees of claim payment or negotiation outcomes. Not professional advice. May be shared only for the authorized evaluation or negotiation purpose. No public posting, resale, productization, or reuse outside that purpose.
5. Prohibited Uses
You must not:
(a) Public or broad distribution. Publish or distribute Outputs beyond the permitted sharing in Section 4.2.
(b) Credential sharing. Share, sell, or transfer login credentials or allow unlicensed users to access the Services.
(c) Resale or white-labeling. Resell, sublicense, white-label, or commercialize the Services or Outputs, except for delivery by an authorized professional partner to the client identified in the applicable Order.
(d) Remove notices. Remove or alter attribution, proprietary notices, watermarks, source statements, disclaimers, or the Negotiation Use Legend.
(e) Reverse engineering or abuse. Circumvent technical controls or rate limits; scrape, crawl, or harvest outside documented interfaces; introduce malicious code; or interfere with the operation or security of the Services.
(f) Competing models or datasets. Use the Services or Outputs to create, train, test, or benchmark a competing model, dataset, analytics product, or service.
(g) Unlawful or misleading use. Use the Services unlawfully, violate third-party rights or source-data terms, misrepresent an Output as a guaranteed payment rate, or present an Output in a false or misleading manner.
(h) Patient information or PHI. Submit patient names, dates of birth, addresses, medical-record numbers, claim-level patient details, or other protected health information ("PHI") or sensitive patient information. The Services are not designed to receive PHI.
6. Data Sources; Report Limitations; Third-Party Content
6.1 Public source data.
The Services use public third-party sources, including machine-readable files published by health plans and insurers. Reveon does not control those sources or their publication schedules. Files may change without notice and may be incomplete, inaccurate, duplicative, stale, difficult to interpret, or unavailable. Reveon is not affiliated with and does not endorse any payer, provider, or other third party merely because its information appears in an Output.
6.2 Availability and identification.
Results depend on payer, plan, network, organization identifiers, provider taxonomy, geography, billing code, place of service, and the data available when the analysis is performed. A named competitor may not be identifiable, may not be in network, or may not have usable records for the requested scope. When appropriate, Reveon may propose a comparable organization with similar taxonomy, size, or regional presence, subject to the rescoping provisions in Section 13.
6.3 Published rates are not claim-payment guarantees.
A published negotiated rate is a benchmarking input, not a promise or guarantee of actual reimbursement. Payment may differ because of your contract, network status, plan design, modifiers, place of service, coding, bundling, medical-necessity rules, claim edits, patient benefits, or adjudication. An Output is not a substitute for reviewing the controlling contract, fee schedule, remittance, or payer policy.
6.4 Third-party sites.
The Services may link to websites we do not own or control. Third-party sites are governed by their own terms, privacy policies, and practices. You assume the risks of visiting or relying on them.
7. No Professional Advice; No Client Relationship
Services and Outputs are for informational and business-planning purposes only. No attorney-client, physician-patient, accountant-client, actuary-client, coding, billing, fiduciary, or other professional relationship is created. You are responsible for obtaining appropriate professional advice and validating decisions against primary sources and controlling agreements.
8. No Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, CONTENT, AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." REVEON DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT PUBLIC-SOURCE DATA OR OUTPUTS WILL BE ERROR-FREE, COMPLETE, CURRENT, AVAILABLE FOR EVERY REQUEST, OR SUFFICIENT TO PRODUCE A PARTICULAR PAYMENT, CONTRACT, NEGOTIATION, OR BUSINESS OUTCOME.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; AND (b) EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE FEES YOU PAID TO REVEON FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY.
Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, liability is limited and warranties are excluded to the greatest extent permitted by law and, to the extent a separate monetary cap is permitted, Reveon's aggregate liability will not exceed $100. Any claim arising from the Services must be brought within two years after the event giving rise to the claim, unless a shorter period is required or a longer period cannot lawfully be shortened.
Errors, omissions, delays, unavailability, or inaccuracies in public-source data or Reveon's analytics do not, standing alone, create a right to damages, refunds, or credits. Any refund or credit is governed exclusively by an accepted Order or Section 13.
10. Your Responsibilities; Indemnification
10.1 Your responsibilities.
You are responsible for: obtaining necessary authority and consents; providing accurate Order information; maintaining your systems and account security; validating reliance on Outputs; complying with applicable laws, contracts, payer rules, and third-party terms; using Outputs only for authorized purposes; and ensuring that you do not submit PHI or other prohibited information.
10.2 Indemnification.
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Reveon, its affiliates, and their personnel from third-party claims, damages, losses, liabilities, and reasonable costs arising from your breach of these Terms, your unlawful or misleading use or sharing of an Output, information you submit, your infringement of third-party rights, or your submission of PHI. Reveon will promptly notify you of a covered claim and reasonably cooperate at your expense. You may not settle a claim in a manner that admits fault by or imposes obligations on Reveon without our written consent.
11. Confidentiality; Security; No PHI
Each party will protect the other's non-public confidential information using reasonable care and use it only to perform or receive the Services. Confidential information excludes information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. A party may disclose confidential information when legally required after giving notice where permitted.
You must promptly notify us of suspected unauthorized account access. You acknowledge that no internet transmission or storage system is completely secure.
Reveon is not agreeing to act as a HIPAA business associate through these Terms. Do not submit PHI. No business associate agreement applies unless Reveon signs a separate written agreement expressly covering a defined service. If prohibited information is submitted, we may reject the Order, remove or delete the information, and require a replacement submission.
12. Intellectual Property
Reveon and its licensors own the Services and all associated intellectual property, including software, processes, templates, branding, analysis methods, and compilations. Except for Section 4, no rights are granted. You retain ownership of information you lawfully submit. You grant Reveon a limited license to use submitted information to provide, secure, support, and improve the Services. You grant us a worldwide, royalty-free license to use feedback you voluntarily provide without identifying you.
13. Orders; Scope; Delivery; Changes; Cancellations; Refunds
13.1 Order scope.
Each report is limited to the scope stated in the applicable product page and accepted Order. Additional payers, plans, competitors, markets, codes, analyses, meetings, or revisions may require a revised scope and additional fees. Reveon may rely on the information you submit.
13.2 Competitor Rate Snapshot.
Unless an Order states otherwise, the standard $150 Competitor Rate Snapshot includes one baseline client or practice, one geographic market, up to three named competitor organizations, up to five CPT or HCPCS codes, and up to two payers. The standard deliverable is an Excel workbook. The Snapshot is a focused comparison and does not include the full specialty-wide or geographic assessment, negotiation recommendations, or market-entry context of a full report.
13.3 Full reports, Report Packs, and custom work.
Contract Rate Benchmark Reports, New Practice Market-Entry Reports, Report Packs, and custom analyses are governed by the scope, payer coverage, code coverage, deliverables, assumptions, price, and revision terms stated in the applicable Order. Report Packs do not authorize credential sharing or public resale and may be used only for the practices or engagements included in the Order.
13.4 Delivery estimates and customer delays.
Competitor Rate Snapshots and standard full reports are typically delivered within three business days after Reveon receives complete required information and payment. This is an estimate, not a guarantee. Clarification requests, custom scope, replacement comparables, source-file outages, unusual file sizes, holidays, and circumstances outside our reasonable control may extend delivery. If timing materially changes, we will use reasonable efforts to notify you.
13.5 Data availability; substitutions; rescoping.
We first review the submitted practice, payer, competitor, geography, and billing-code details against available data. If a named competitor cannot support a useful comparison, we may propose a comparable organization. If available payer data or other limitations prevent a useful analysis, we will contact you to rescope the request and offer reasonable alternatives, which may include substitution, a service credit, or a full refund for an affected Snapshot. Your choice must be confirmed before work proceeds on a materially changed scope.
13.6 Changes and cancellations.
Contact us promptly to request a change or cancellation. Unless an accepted Order states otherwise, one-time report fees become non-cancellable and non-refundable once substantive analysis begins. For full reports, Report Packs, and custom work, any available cancellation, partial refund, or credit depends on the work completed, committed third-party costs, and the accepted scope. If Reveon cancels an Order without delivering substantially completed work, we will refund the prepaid fee attributable to the undelivered portion. These rules do not limit rights that cannot lawfully be waived.
13.7 Snapshot upgrade credit.
A qualifying Snapshot purchase may be applied once toward a subsequent Contract Rate Benchmark Report or New Practice Market-Entry Report. Enter the Snapshot order number in the full-report request form so we can verify and apply the credit. A full-price Snapshot receives a $150 credit; a discounted Snapshot receives a credit no greater than the amount paid. The credit has no cash value, cannot exceed the price of the upgraded report, cannot be applied more than once, and is not transferable except between the purchasing professional partner and the client identified in the original Order.
13.8 Corrections and revisions.
Notify us promptly if an Output does not materially conform to the accepted Order. Our obligation is limited to using reasonable efforts to correct the nonconformity. New facts, changed instructions, additional scope, or dissatisfaction with data that accurately reflects the available source files are not defects and may require a new Order.
13.9 Optional power-user subscriptions.
Optional Portal or power-user access may be offered under a separate Order. The Order will state authorized users, data scope, fees, term, renewal, cancellation, and access limits. A subscription renews automatically only when that renewal is clearly disclosed in the accepted Order or checkout process. Cancellation prevents a future renewal but does not shorten the current paid term or create a refund unless the Order or applicable law states otherwise. Upon expiration or termination, access ends, but previously generated Outputs may continue to be used under Section 4.
13.10 Survival.
Sections 4 through 12, 13.6 through 13.10, and 14 through 19 survive completion, expiration, or termination to the extent necessary to give them effect.
14. Fees; Billing; Taxes
You will pay the fees and applicable taxes shown in the accepted Order. Except as expressly provided in an Order, Section 13, or applicable law, fees are non-refundable. Payments may be processed by Stripe or another payment provider and are also subject to that provider's terms. You authorize applicable charges, including disclosed recurring charges for an optional subscription. You are responsible for sales, use, VAT, GST, and similar taxes other than taxes on Reveon's income.
If you dispute a charge, contact support@reveonhealth.com promptly so we can investigate. An improper or fraudulent chargeback may result in suspension of Services, collection activity, and recovery of permitted costs.
15. Updates to the Services or Terms
We may modify the Services or these Terms. Material changes will be communicated in advance where required by law and will apply prospectively from the stated effective date. Continued use after that date constitutes acceptance. Changes do not retroactively alter an accepted Order unless the parties agree or the change is required by law.
16. Dispute Resolution; Arbitration; Class-Action Waiver; Governing Law
16.1 Informal resolution.
Before initiating arbitration, a party must provide written notice describing the claim and requested relief. The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt.
16.2 Individual arbitration.
Except for an eligible individual claim in small-claims court and requests for injunctive relief under Section 16.4, any dispute arising from or relating to the Services, an Order, these Terms, or their breach, including disputes about this arbitration clause, will be resolved by binding individual arbitration administered by the American Health Law Association Dispute Resolution Service under its applicable Rules of Procedure for Arbitration. The Federal Arbitration Act governs this clause. Judgment on an award may be entered in any court with jurisdiction. The arbitrator may award relief authorized by applicable law. Any in-person hearing will occur in Atlanta, Georgia, unless the parties agree otherwise.
16.3 Class-action waiver; coordinated claims.
To the fullest extent permitted by law, disputes must proceed individually. You waive participation in class, collective, consolidated, class-wide, private-attorney-general, or representative actions or arbitrations. If 25 or more similar arbitration demands are filed by or with the same counsel within 90 days, the parties will select five bellwether cases to proceed first, stay the remainder, confer in good faith after those awards, and, if necessary, arbitrate remaining demands in batches of no more than 25. The administrator or arbitrator may adjust procedures to avoid duplicative proceedings or undue fees while preserving individual adjudication.
16.4 Injunctive relief.
Either party may seek temporary or permanent injunctive relief in court to protect confidentiality, data security, or intellectual-property rights.
16.5 Opt out.
You may opt out of Sections 16.2 and 16.3 by emailing support@reveonhealth.com within 30 days after first accepting these Terms. Include your name, organization, account or Order email, and a clear statement that you opt out of arbitration. Opting out does not affect the remaining Terms.
16.6 Governing law.
These Terms are governed by Delaware law, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs arbitration. Subject to Section 16.2, state and federal courts located in Atlanta, Georgia will have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.
17. Export; Sanctions; Anti-Corruption
You will comply with applicable export controls, sanctions, and anti-corruption laws and will not use the Services in prohibited jurisdictions or for prohibited end uses.
18. Notices; Contact
Notices to you may be delivered through the Services, by email, or to the contact information associated with an Order. Legal notices to Reveon must be sent to support@reveonhealth.com and clearly identified as a legal notice.
19. Miscellaneous
These Terms, the Privacy Policy, and accepted Orders are the entire agreement concerning the Services. No waiver is effective unless in writing. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue. You may not assign these Terms or an Order without our written consent. Reveon may assign them to an affiliate or in connection with a merger, financing, reorganization, or sale of assets. There are no third-party beneficiaries. The parties are independent contractors. Headings are for convenience only.
Reveon is not liable for delay or failure caused by events beyond its reasonable control, including source-data outages or changes, internet or cloud-service failures, labor disputes, governmental action, natural disasters, war, terrorism, or widespread cyber incidents. Electronic records, signatures, and communications satisfy written-form requirements to the extent permitted by law.