Reveon Health — Terms of Service
Effective Date: 27 Dec 2025 Legal Entity: Reveon Edge, LLC, email: support@reveonhealth.com
1. Who We Are and What We Do
Reveon Edge, LLC (“Reveon Health,” "Reveon," “we,” “us,” or “our”) provides software, data analytics, and reports that aggregate and analyze publicly available data, including insurer price-transparency datasets (e.g., machine‑readable files posted to comply with U.S. transparency requirements). Our Services are designed to supplement your negotiations and decision‑making. We do not provide legal, medical, accounting, actuarial, or other professional advice.
2. Acceptance of These Terms
By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization; “you” refers to that entity.
3. Eligibility; Accounts; No Credential Sharing
You must be legally capable of entering into contracts and, if an entity, duly organized and in good standing. You must keep your login credentials confidential and must not share or transfer your account or credentials. You are responsible for all activity under your account until you notify us of suspected unauthorized use and we confirm closure or reset.
4. License and Permitted Use
4.1 License.
Subject to these Terms and timely payment of fees, Reveon Health grants you a limited, non‑exclusive, non‑transferable, non‑sublicensable license to access the Services and to generate, download, and use Outputs (reports, spreadsheets, charts, and similar materials) for your internal business purposes.
4.2 Limited External Sharing for Negotiations (“Permitted External Sharing”).
To support the real‑world use of our product, you may share Outputs outside your organization only as follows:
- Who you may share with. Current or prospective payers, provider groups, clinically integrated networks (CINs), and their professional advisors (collectively, “Counterparties”).
- Purpose only. Solely to evaluate, discuss, and negotiate contract rates/terms with those Counterparties.
- Attribution & legend. You must include the Negotiation Use Legend in §4.4 (or substantially similar language) and retain our notices, watermarks, and disclaimers.
- No public posting. Do not post Outputs on public websites, social media, marketing materials, press releases, or public data repositories.
- No productization. Counterparties may not copy, resell, or incorporate Outputs into a product or service, nor use them to create or train a competing dataset, model, or tool.
- Your responsibility. You are responsible for ensuring any Counterparty that receives Outputs understands these limits.
Requests for external sharing beyond these terms can be submitted to support@reveonhealth.com and will be granted at Reveon Health's sole discretion.
4.3 No Other Rights.
Except for §§4.1–4.2, no rights are granted. We (and our licensors) retain all intellectual property in the Services and Outputs.
4.4 Required “Negotiation Use Legend.”
Include the following (or substantially similar) legend whenever you share Outputs externally under §4.2:
Negotiation Use Only. © [YEAR] Reveon Health. Source data include public insurer price‑transparency files and other public information. Not verified by Reveon Health. No guarantees. Not professional advice. May be shared with payers/providers/CINs only for evaluating and negotiating contract rates/terms. No public posting, resale, or re‑use outside this purpose.
5. Prohibited Uses
You agree not to: (a) Public or broad distribution. Post or distribute Outputs to the general public, mass‑mailing lists, marketing sites, or public data repositories, or otherwise disclose them beyond Permitted External Sharing in §4.2. (b) Credential sharing. Share, sell, or transfer your account or login credentials, or permit unlicensed users to access the Services. (c) Resale/white‑label. Resell, sublicense, white‑label, or otherwise commercialize the Services or Outputs, or use Outputs to provide a competing service or dataset. (d) Remove notices. Remove or alter any attribution, proprietary notices, watermarks, or the Negotiation Use Legend. (e) Reverse engineering/abuse. Circumvent technical controls or rate limits; scrape, crawl, or harvest outside our documented APIs; or interfere with the operation or security of the Services. (f) Model training/benchmarking for a competitor. Use the Services or Outputs to create, train, or benchmark a competing model, dataset, or analytics product. (g) Unlawful use or third‑party violations. Use the Services for any unlawful purpose or in violation of third‑party rights or terms applicable to source data.
6. Data Sources; Third‑Party Content
Our Services ingest data from public sources, including machine‑readable files posted by health plans under transparency rules. We are not affiliated with and do not endorse any third party, and we do not control third‑party content. Requirements and datasets may change, and data may be incomplete, stale, or inaccurate. You are responsible for validating results against primary sources and for complying with applicable laws, contracts, and third‑party terms.
7. No Professional Advice; No Client Relationship
Information and outputs are for informational purposes only and are not legal, medical, accounting, actuarial, or other professional advice. No attorney‑client, physician‑patient, or other professional relationship is created by your use of the Services.
8. No Warranties
THE SERVICES AND ALL CONTENT/OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ACCURACY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WITHOUT LIMITATION, WE DO NOT WARRANT THAT ANY PUBLIC‑SOURCE DATA OR ANY OUTPUTS DERIVED FROM SUCH DATA ARE ERROR‑FREE, COMPLETE, OR CURRENT, OR THAT ANY RESULTS WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR OUTCOME.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; AND (b) EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE FEES YOU PAID TO REVEON HEALTH FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY. For clarity: (i) errors, omissions, latency, or inaccuracies in public‑source data or in our analytics/algorithms, standing alone, do not entitle you to any refund, credit, or damages; and (ii) refunds or damages are available only if your loss is finally determined by a court or arbitrator to have been directly and proximately caused by our willful misconduct or knowing violation of applicable law, and any such recovery remains subject to the cap in §9(b).
10. Your Responsibilities
You are responsible for: (a) obtaining required consents and authority to use the Services; (b) maintaining your systems and internet access; (c) ensuring that your reliance on outputs is reasonable and validated; and (d) complying with all applicable laws, contracts, and third‑party terms.
11. Confidentiality & Security
Each party will protect the other’s confidential information with reasonable care. You must promptly notify us of any suspected unauthorized access to your account. You acknowledge that internet transmissions may be insecure.
12. Intellectual Property
We (and our licensors) own the Services and all associated IP. Except for the license in §4, no rights are granted to you. You grant us a worldwide, royalty‑free license to use feedback you provide to improve the Services.
13. Term; Suspension; Termination
13.1 Subscription Term; Renewal. Your subscription begins on the start date shown in your order and continues for the term you select (the “Subscription Term”). Unless either party gives notice of non‑renewal before the end of the then‑current term, the subscription renews for successive terms of equal length. 13.2 Termination for Convenience (Customer). You may cancel at any time; cancellation prevents renewal but does not shorten the then‑current Subscription Term. Access and license to the Services continue until the end of the then‑current Subscription Term. 13.3 Termination/Suspension for Cause (Company). We may suspend or terminate immediately if you materially breach these Terms (including non‑payment, abuse, or security risk) and fail to cure within ten (10) days after notice (or immediately if incapable of cure). Suspension does not waive or limit your payment obligations. 13.4 Effect of Expiration or Termination. Upon expiration of the Subscription Term (or earlier termination under §13.3): (a) your license to the Services ends and we may disable access; (b) subject to §4, you may continue to use Outputs already generated before expiration/termination under the same use limits, but you may not generate new Outputs; (c) each party will delete the other’s Confidential Information in its possession, subject to legal archiving requirements. 13.5 Retrieval Window. For thirty (30) days after expiration (but not after termination for cause), we will provide a read‑only export of your Customer Data upon request. After this period, we may delete Customer Data in accordance with our data retention practices. 13.6 Refunds. Fees are non‑refundable and non‑cancellable except where required by law or where a court/arbitrator finally determines your direct loss was proximately caused by our willful misconduct or knowing violation of law, and then only subject to §9. 13.7 Survival. Sections 4 (as to pre‑existing Outputs), 6, 7, 8, 9, 10, 11, 12, 13.5–13.7, 15, and 17–18 survive expiration or termination.
13A. Fees, Billing & Renewals
Fees. You agree to pay the fees for your selected plan, plus applicable taxes. Unless otherwise stated, fees are non‑refundable and non‑cancellable, except where required by law or as expressly provided in these Terms. Auto‑Renewals. Subscriptions auto‑renew for successive terms (monthly/annual) unless cancelled before the end of the then‑current term. Cancellations. You may cancel at any time; cancellation prevents renewal but does not shorten the current term. Access continues through the end of the paid term (see §13). Plan Changes & Proration. Upgrades take effect immediately; we charge a pro‑rated amount for the remainder of the term and your new rate applies going forward. Downgrades take effect at the next renewal and are not prorated for the current term. Trials & Promotions. If you start a trial, we will notify you of the trial length and the price that will be charged at the end unless you cancel before the trial ends. Taxes. Fees are exclusive of taxes; you are responsible for sales, use, VAT, GST, and similar taxes, excluding our income taxes. Late Payments & Chargebacks. Late amounts may incur a service charge of 1.5% per month (or the maximum allowed by law). If you dispute a charge, contact us first; chargebacks without first seeking resolution may result in suspension.
14. Updates to the Services or Terms
We may modify the Services or these Terms. Material changes will be notified in advance where required by law. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Services.
15. Dispute Resolution; Arbitration; Class‑Action Waiver; Governing Law
15.1 Informal Resolution. Before filing a claim, a party must give the other written notice and 30 days to resolve it. 15.2 Arbitration. Except for claims that may be brought in small‑claims court and claims for injunctive relief, any dispute arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration administered by [AAA/JAMS] under its commercial rules. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim. 15.3 Class‑Action Waiver; Mass‑Claims Procedure. No class, collective, consolidated, private‑attorney‑general, or representative actions or arbitrations. If 25 or more similar arbitration demands are filed by or with the same counsel within 90 days, the parties will (i) select five (5) bellwether cases to be arbitrated first; (ii) stay the others; (iii) after the awards, confer in good faith about resolution; and (iv) if unresolved, arbitrate the remainder in batches of no more than 25 at a time. The arbitrator may adjust procedures to avoid undue fees. 15.4 Injunctive Relief. Either party may seek temporary or permanent injunctive relief in court to protect confidentiality or intellectual property rights.
16. Export; Sanctions; Anti‑Corruption
You will comply with applicable export controls, sanctions, and anti‑corruption laws and will not use the Services in prohibited jurisdictions or for prohibited end uses.
17. Notices; Contact
Notices to you may be delivered in‑product, by email, or via your account. Notices to us: support@reveonhealth.com.
18. Miscellaneous
These Terms constitute the entire agreement; no waiver is effective unless in writing; severability applies; assignment only with our consent (except to an affiliate or in a merger); headings are for convenience only.